Terms and conditions

These terms govern your use of Luma, a digital wellbeing app that helps you create focus routines, reduce distractions, and visualize progress through a virtual plant.

By using Luma, you accept these terms. If you do not agree, do not use the app or its services. Apple terms may also apply to purchases, subscriptions, the App Store, Sign in with Apple, and Apple ID management.

Using the service

Luma is a digital wellbeing tool, not a medical, psychological, educational, financial, or critical-safety service. It does not guarantee productivity, health outcomes, academic or work performance, or blocking that can never be changed.

You must keep control of your device, configure routines safely, and not rely on Luma for emergencies, mandatory supervision, legal compliance, or situations where an interruption could cause harm.

You may not harm the service, automate abusive access, reverse engineer where prohibited by law, or use it to violate third-party rights.

Accounts

The first routine can be used without an account. Sign in with Apple is used to associate identity, purchases, restore, sync, and account deletion.

You are responsible for securing your Apple ID and the devices where you use Luma. If you delete your account, Luma will delete associated data according to the Privacy Policy and Account deletion page, except where retention is required for law, security, fraud prevention, or compliance.

Deleting your Luma account does not automatically cancel an active Apple subscription.

Screen Time and blocking

Luma uses Apple technologies such as Screen Time, Family Controls, Managed Settings, and Device Activity to apply voluntary restrictions to apps, categories, and domains during your routines.

These features depend on system permissions, iOS availability, Apple technical limits, device settings, and operating-system behavior. If permission is denied, revoked, or iOS does not deliver expected events, Luma may not apply or remove restrictions at the exact expected time.

Luma does not read your messages, content from other apps, visited pages, or what you type. Data practices are described in the Privacy Policy.

Plans and features

Luma offers a free plan and Pro features. The free plan enables a useful first routine within the limits communicated in the app. Pro enables additional routines, advanced modes, expanded selection, history, analytics, and premium plant customization.

Available features may vary by version, country, technical configuration, purchase eligibility, and Apple limits. The app will show the current scope before you confirm a purchase.

Purchases and subscriptions

Purchases and subscriptions are processed by Apple and the App Store. Luma does not receive your complete payment-card information.

If you choose an auto-renewable subscription, the product, price, duration, trial period if applicable, renewal, and cancellation terms are shown before purchase confirmation. The subscription renews automatically unless you cancel it from your Apple account at least 24 hours before the end of the current period, according to Apple’s rules.

The Pro free trial depends on Apple’s eligibility confirmation for the applicable subscription group and is shown before purchase confirmation when it applies to your Apple ID. Creating an account or signing in does not by itself activate a trial. If you are not eligible or the trial ends, billing may start according to the price and period shown before confirmation.

You can manage, cancel, or restore purchases through Apple options and inside Luma. Canceling prevents future renewals but usually preserves access until the expiration date indicated by Apple. Deleting the app or your Luma account does not cancel an App Store subscription.

Refunds, price changes, taxes, payment methods, and billing disputes are handled according to Apple’s policies and applicable law.

Progress, Lumens, and digital content

Recovered Life represents recovered time inside Luma and has no monetary value. Lumens is a virtual currency earned through healthy use and spent on in-app customization. It cannot be sold, transferred, redeemed for money, or used outside Luma.

Inventory, progress, skins, backgrounds, and other digital items may depend on app version, sync, technical availability, and current product rules. A Pro downgrade should not delete your data, but it may temporarily limit access to Pro features.

Intellectual property

Luma, its name, visual identity, illustrations, software, text, design, sounds, and other materials are protected by applicable law. These terms do not grant you rights to Luma intellectual property except a personal, limited, revocable, non-transferable right to use the app under these terms.

You retain rights to feedback content. By sending feedback, you allow us to use it to respond, diagnose, improve Luma, and develop features, without compensation for ideas, suggestions, or reports.

Availability and changes

We may fix bugs, change, suspend, or remove features to maintain security, quality, legal compliance, Apple compatibility, or product viability. If a material change affects an active paid feature, we will communicate it reasonably when appropriate.

We may also update these terms. The published version will show the update date. Continuing to use Luma after a change means you accept the updated terms, unless the law requires another mechanism.

Liability

To the extent allowed by law, Luma is provided without warranties beyond mandatory ones. We are not responsible for indirect losses, lost profits, data loss caused by factors outside our control, Apple interruptions, network failures, device configuration, or use contrary to these terms.

These terms do not limit non-waivable consumer rights or liabilities that the law does not allow to be excluded.

Governing law

These terms are interpreted under the laws of Colombia, except for consumer protection or privacy rules that apply mandatorily in your place of residence.

Contact

Controller: Vicente Franco, Colombia. For support, privacy, or legal questions, contact [email protected].