Support

How we can help

Contact us if you encounter a problem, need help with a routine, or want to suggest an improvement. Include your iOS version, device model, and reproduction steps, but never send passwords or sensitive information.

Screen Time

Screen Time APIs require system authorization and must be tested on a physical device. If a routine does not apply its boundaries, confirm authorization is active and restart the routine.

Subscriptions

Subscriptions are managed in Apple ID settings. Luma cannot directly cancel a charge processed by Apple.

Privacy and accounts

For data or deletion questions, use the privacy contact on this page and review the account-deletion instructions.